Universal Product Warranty

Noble warrants a universal in-ear monitor product to be free of defects in material and/or workmanship for a period of two (2) years from the date of retail purchase. The warranty is nontransferable, is valid for the original purchaser, and is only valid when the product is purchased from an authorized source. In the event that a product is deemed defective, at its own discretion Noble will choose to either repair or replace the product with a new or refurbished substantially equivalent model. This limited warranty does not cover loss, theft, or any defects attributable to damage beyond the reasonable control of Noble including damage caused by abuse, misuse, misapplication, or modifications performed by anyone other than Noble. Noble will not be responsible for damage caused by third party cables.

The warranty only applies to the external shell of the product and the internal components. The carrying case, cleaning tool, and any other accessories are not covered by the warranty.

The limited warranty shall apply to any repair, valid replacement part, or replacement product for the remainder of the original warranty period or for ninety (90) days, whichever period of time is greater. Any parts or products replaced under warranty will become the property of Noble.

Requesting Warranty Support

Prior to requesting warranty support, please make sure that the issue(s) do not lie with other non-Noble components, that there is no ear wax in the sound bores, and that the IEMs are completely dry.

Returning Your IEM Product for Support

If you, the original purchaser and owner, find it necessary to return your product to Noble for warranty or post-warranty service first call us at (805) 886-5255 or write to contact@nobleaudio.com. Please understand that you will be required to submit reasonable proof of purchase date, ownership, and, if necessary, that the product was purchased through an authorized channel.

After verification of the original purchase information and the problem at hand, please package the product securely to prevent damage in transit and send it via a prepaid and insured traceable shipping carrier in crush-proof packaging to:

Noble

Attn: Repairs

19 W Carrillo St

Santa Barbara, CA 93101

USA

The customer is responsible for all shipping/handling charges related to sending the product to and from Noble.

Limitation of Liability

Noble shall not be liable for any special, incidental, or consequential damages caused by the use, misuse, or inability to use this product. This warranty replaces all other warranties for this product.

Custom & Prestige Product Warranty

Noble warrants a custom or Prestige in-ear monitor product to be free of defects in material and/or workmanship for a period of two (2) years from the date of retail purchase. The warranty is nontransferable, is valid for the original purchaser, and is only valid when the product is purchased from an authorized source. In the event that a product is deemed defective, Noble will either repair or replace the defective components. This limited warranty does not cover loss, theft, or any defects attributable to damage beyond the reasonable control of Noble including damage caused by abuse, misuse, misapplication, or modifications performed by anyone other than Noble. Noble will not be responsible for damage caused by third party cables.

The warranty period for fit of custom or Prestige monitors is thirty (30) days from the date of receipt of the finished product. Noble will adjust or remake the monitors to resolve fit issues during this warranty period.

Please contact Sunny at duchess@nobleaudio.com for any concerns regarding CIEMs.

Requesting Warranty Support

Prior to requesting warranty report, please make sure that the issue(s) do not lie with other non-Noble components, that there is no earwax is the sound bores, and that the unit is completely dry.

Returning Your CIEM Product for Support

Please send your CIEM via a prepaid and insured traceable shipping carrier in crush-proof packaging to:

Noble

Attn: Repairs

19 W Carrillo St

Santa Barbara, CA 93101

USA

The customer is responsible for all shipping/handling charges related to sending the product to and from Noble.

Limitation of Liability

Noble shall not be liable for any special, incidental, or consequential damages caused by the use, misuse, or inability to use this product. This warranty replaces all other warranties for this product.

Custom Product Ownership-Transfer Service Warranty

Noble warrants a custom in-ear monitor product to be free of defects in material and/or workmanship for a period of one (1) years from the date of retail purchase. The warranty is nontransferable, is valid for the original purchaser, and is only valid when the product is purchased from an authorized source. In the event that a product is deemed defective, Noble will either repair or replace the defective components. This limited warranty does not cover loss, theft, or any defects attributable to damage beyond the reasonable control of Noble including damage caused by abuse, misuse, misapplication, or modifications performed by anyone other than Noble. Noble will not be responsible for damage caused by third party cables.

The warranty period for fit of custom monitors is thirty (30) days from the date of receipt of the finished product. Noble will adjust or remake the monitors to resolve fit issues during this warranty period.

Please contact Sunny at duchess@nobleaudio.com for any concerns regarding CIEMs.

Requesting Warranty Support

Prior to requesting warranty report, please make sure that the issue(s) do not lie with other non-Noble components, that there is no earwax is the sound bores, and that the unit is completely dry.

Returning Your CIEM Product for Support

Please send your CIEM via a prepaid and insured traceable shipping carrier in crush-proof packaging to:

Noble

Attn: Repairs

19 W Carrillo St

Santa Barbara, CA 93101

USA

The customer is responsible for all shipping/handling charges related to sending the product to and from Noble.

Limitation of Liability

Noble shall not be liable for any special, incidental, or consequential damages caused by the use, misuse, or inability to use this product. This warranty replaces all other warranties for this product.

Download PDF